THE DETAILS
Policies
Our website policies, together in one place.
Terms of service
Last updated 29 September 2026
These terms apply to your use of the Taste Trail Foods website. By using this website, you agree to them. Taste Trail Foods is based in Australia. Contact us at info@tastetrailfoods.com.au.
About this website
This website introduces Taste Trail Foods, our brands and our products. It provides product information, a catalogue and ways to contact us. It does not accept online orders or payments.
Enquiries
You can contact us about products, wholesale supply, partnerships or feedback. Sending an enquiry does not place an order or create a supply agreement. Any wholesale order and its commercial terms must be agreed separately.
Product information, allergens and storage
We take care to describe our products accurately. Product ranges, packaging and information may change. Please check the label on the product you receive for its ingredients, allergens, nutrition information, directions, warnings and storage instructions.
If you have an allergy or intolerance, read the pack before consuming the product. If any information is unclear or differs from this website, contact us before using the product.
Our content
The Taste Trail Foods name, logo, photography and website content belong to us or their respective owners. They may not be copied or used commercially without permission from the relevant rights holder, except where permitted by law.
Other websites
Our website may link to brand websites and other services. Those websites may have their own terms and privacy policies. Any purchase made through another website is subject to the terms applicable to that purchase.
Liability and your rights
We take care to keep the information on this website accurate. To the extent the law allows, we are not liable for indirect or consequential loss arising from use of this website.
Nothing in these terms excludes, restricts or modifies any rights or remedies under the Australian Consumer Law or other laws that cannot lawfully be excluded, restricted or modified.
These terms are governed by the laws of Australia.
Contact
Questions about these terms? Email info@tastetrailfoods.com.au or visit our Contact us page.
Privacy policy
Last updated 29 September 2026
Who we are
Taste Trail Foods is an Australian food and brand business. You can reach us at info@tastetrailfoods.com.au.
This policy explains what personal information we collect, why we collect it and the choices you have. We are committed to handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Enquiries: your name, email address, business name, phone number, enquiry type and anything you send us through our contact or wholesale enquiry forms, by email or through other direct contact. Business name and phone number are optional on our website form.
Technical information: our website service providers may process information such as your IP address, browser type and pages accessed to operate and protect the website.
This website does not offer customer accounts, a shopping cart or online payments. We do not collect account passwords or card details through it.
How we use your information
- To answer your questions and provide customer support.
- To respond to wholesale enquiries, product questions, feedback and partnership requests.
- To manage our business relationship with you.
- To operate and protect our website and meet applicable legal obligations.
- To send marketing emails only if you have asked us to. You can unsubscribe at any time using the link in an email or by contacting us.
Who we share it with
We only share information needed with services that help us operate the website and respond to you, such as our website hosting, contact-form and email providers. We never sell your personal information. We may also disclose information where the law requires or permits it.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, alteration or disclosure. Access is limited to people and service providers who need it for the purposes described in this policy.
Some service providers may store or process information overseas. We take reasonable steps to protect personal information shared with overseas providers. Contact us if you would like details about how your information is handled.
We keep information for as long as it is reasonably needed to respond to you, manage our business relationship and meet legal record-keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it, unless retention is required by law.
Your choices
You can ask us for access to the personal information we hold about you, ask us to correct it or request its deletion where we no longer need it and are not required to retain it. Email info@tastetrailfoods.com.au. We will respond within 30 days and may need to verify your identity before acting on a request.
If you are unhappy with how we have handled your information, contact us first. If we cannot resolve it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Cookies
This website does not use account or shopping-cart cookies. You can manage or block cookies through your browser settings. Where cookies are used for website functionality, blocking them may affect those features. We will update this policy if we introduce additional analytics or advertising tools.
Other websites
Links to our brand websites or other services take you to websites with their own privacy policies. Please read their policies before providing personal information.
Changes
If we update this policy, we will change the date at the top of this page. Where a change is significant, we will provide an appropriate notice on the website or contact affected people directly where appropriate.
Contact
Email info@tastetrailfoods.com.au or use our Contact us page for privacy questions and requests.
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