FAQ
Frequently asked questions
What comes in a kit?
Each cup includes the milk tea powder, tapioca pearls (boba) and a paper straw — everything you need for one café-style bubble tea at home.
How do I make it?
Full preparation instructions are printed on every cup and shown on each product page. It takes just a few minutes — add hot water, steep the pearls, and enjoy.
Is there a minimum order?
Yes — the minimum order is 12 cups. You can mix and match any flavours to reach the minimum.
How much does shipping cost?
Shipping is calculated live from our couriers based on your postcode and order size, so you only pay the real delivery cost. Enter your postcode in the cart to see your options, then choose your courier at checkout.
Where do you deliver?
We deliver Australia-wide. Orders are dispatched from Condell Park NSW within 1–2 business days, and delivery estimates are shown with each courier option at checkout.
What is the shelf life?
Shelf life and storage instructions are shown on every product page and printed on the cup. Store in a cool, dry place away from direct sunlight.
Are the kits vegetarian?
Yes — all six flavours are vegetarian. Full ingredients, allergen and nutrition details are listed on each product page.
What if my order arrives damaged?
Email info@tastetrailfoods.com.au within 7 days with a photo and your order number and we will replace or refund the affected items — your choice.
Can I return a kit?
For food safety reasons we cannot accept returns of opened kits. Unopened kits can be returned within 14 days — see our Shipping & Returns page for details.
Can I order wholesale?
Yes. Head to the Wholesale page and send us an enquiry — our sales team will get back to you.