Terms of service

Yan & Yum is operated by Taste Trail Foods (ABN 87 669 066 291) in Australia — contact us at info@tastetrailfoods.com.au.

Placing an order is an offer to buy. Your order is accepted once we confirm it by email. If an item is unavailable we will contact you and refund that item in full.

We may cancel an order where a price or product description was clearly wrong, where we suspect fraud, or where we cannot deliver to your address. You will be refunded in full.

Minimum order is 12 cups. You can mix any flavours to reach the minimum.

All prices are shown in Australian dollars and include GST where it applies. Delivery is calculated and shown before you pay.

Payment is taken at checkout by our payment provider, Stripe. We accept the card and wallet options shown at checkout.

We deliver within Australia. Delivery times, costs and any free-delivery threshold are shown at checkout and on our Shipping & Returns page. Shipping is priced live by our couriers based on your address and order size, and you choose your courier at checkout.

Risk in the goods passes to you on delivery. Please check your parcel on arrival and tell us straight away if anything is wrong.

Our kits are made from quality ingredients. Ingredients and nutrition details are listed on each product page and on the pack. If you have an allergy or intolerance, please read the pack before making your drink.

Store in a cool, dry place, away from direct sunlight. Follow the preparation steps on the pack for the best cup.

Because we sell food, we do not accept change-of-mind returns. If something arrives damaged, incorrect or not of acceptable quality, we will replace it or refund it. See our Shipping & Returns page for details.

Nothing in these terms limits your rights under the Australian Consumer Law.

Keep your account details secure and don't share your password. Tell us immediately if you think someone else has used your account.

We may suspend an account that is used fraudulently or in a way that harms other customers.

The Yan & Yum name, logo, artwork, photography and website content belong to us and may not be copied or used commercially without our written permission.

We take care to describe our products accurately and to deliver them in good condition. To the extent the law allows, we are not liable for indirect or consequential loss.

These terms are governed by the laws of Australia.

Questions about these terms? Email info@tastetrailfoods.com.au.

Last updated 22 September 2026.